SmarterMail has a password reset option available now for email accounts which have configured a backup email address. In order to use the "Forgot your Password" feature you must log into your SmarterMail account and add a Backup Email Address. Follow along this FAQ to configure a Backup Email Address:
After you have set a Backup Email Address you are able to use the "Forgot your Password" link, which appears on the SmarterMail login screen:
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