How do I Configure Mail for Outlook 2010?

The following instructions will walk you through setting up an Email Account using Microsoft Outlook 2010. These instructions are intended for c4 customers only. Depending on the type of Email Account you are setting up ( or account) you will need to provide slightly different information. These differences are described below.

Manually Configuring your Email Account

  1. Start Microsoft Outlook
  2. Click on the File menu tab
  3. Click the Add Account button
  4. Enter the information requested on the Add New Account screen for the Your Name, E-mail Address, Password and Retype Password fields. The password should be provided to you by c4.
  5. Add New Account screen in Outlook 2010
    Add New Account screenshot example from Outlook 2010

  6. Select the radio button next to 'Manually configure server settings or additional server types', and click the Next button
  7. Manually configure server Select 'Manually configure server settings' on the Add New Account screen

  8. Make sure 'Internet E-Mail' is selected and click the Next button
  9. On the Add New Account screen, make sure that POP3 is selected for the Account Type
  10. Enter the Server Information for Incoming and Outgoing mail server. This information will vary as follows, depending on if you are setting up an or Email Account:

    For Email Accounts:
    Incoming mail server =
    Outgoing mail server (SMTP) =

    For Email Accounts:
    Incoming mail server =
    Outgoing mail server (SMTP) =
  11. In the Logon Information area of the screen, enter the User Name for the account you are configuring. This is the part of the address that appears before the @ symbol.
  12. Enter the Password for the account.
  13. Make sure that 'Require logon using Secure Password Authentication (SPA)' is unchecked
  14. Require logon using Secure Password Authentication
    Make sure Require logon using Secure Password Authentication is unchecked

  15. By default, Outlook is set to deliver new mail messages for the account to a New Outlook Data file. If, however, you would like to have new mail messages deliver to an existing Outlook data file, change that setting in the 'Deliver new messages to' area of this screen. Use the Browse button to locate the existing file you wish to append messages to.
  16. Click the More Settings… button, and select the Outgoing Server tab
  17. Make sure the 'My outgoing server (SMTP) requires authentication' option is selected, along with 'Use same settings as my incoming mail server'
  18. Outgoing Server settings
    Outgoing Server settings screenshot

  19. Select the Advanced tab
  20. Set the Outgoing server field to 587
  21. Advanced Settings in Outlook
    Advanced tab Outgoing Server settings

  22. Press the OK button
  23. Press the Next button
  24. Outlook will now attempt to test the account information provided. If it succeeds, press the Close and Finish buttons.

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